Consultation

CS-01 Requirements gathering

Our team would work with you to define the requirements that you would need. We would also draw up a proposal with initial drafts of the floor plan designs, devices recommendations and project costs estimation.

CS-02 Trial

We will define a set of our criteria for the trial. A report will be produced at the end of the trial to determine its success. The cost of the trial would be credit to your project cost if a rollout is going ahead.

Installation

FI-01 Full Installation

Our team is going to carry out the complete installation on your behalf; including planning, cabling, installation of the devices and connecting them to the network.

FA-02 Installation advisory

If you have a preferred installation team you would like to carry out the installation, we can work with them. Our advisory services would help to plan, training and provide real-time remote support.

Maintenance

We will work with your IT team to choose the best software installation service for you (on-prem installation or cloud installation)

Software Installation and Setup
Legacy System Data Migration
BI System Integration

Technical Support

Both hardware and software will be regularly updated with the latest firmware. Proactive monitoring of the system will be carried out by the support staffs to ensure high data integrity

Proactive Data Integrity Monitoring
Software Licenses and Warranty
Support Contract (Optional)

Training and Webinars

Learn how V9 Analytic can be applied in the world of Retail - understanding customer’s trends, measuring display effectiveness and improving marketing strategies.

Commissioning / Accuracy Audit

Each counter is properly tuned and video verified to give you hard evidence that all of them achieved the highest possible accuracy. This is carry out by Tuning expert (also conduct manual counting on the video recordings from the counter)

New device accuracy tuning certificates
Re-verification after store layout change
Periodic accuracy audits

Local Fulfilment

With our local stock and domestic delivery, we aim to provide you with a seamless and convenient purchasing experience. Experience the benefits of faster shipping, lower costs, and greater customer satisfaction.

Your orders are fulfilled using inventory that is physically located locally.
Faster shipping, lower costs and greater customer satisfaction.