Faqs
You can call our home collection service desk, available all seven days from 8am - 4pm at
+91-8010 7700 77
For most tests an appointment is not required and on arrival at the centre you will be attended to in order.
Not all tests require fasting beforehand. However, there are some tests which will require you to fast for 8 - 15 hours, for example cholesterol, lipids, fasting glucose. Fasting should not exceed 15 hours.
We recommend that you fast overnight. You should drink water during this time and take any medication you would normally take, unless advised otherwise by your doctor.
Your doctor will inform you of any tests that require fasting.
If fasting is required, you should not have anything to eat or drink (except water) for 8 - 15 hours before your test (preferably overnight). Unless advised by your doctor, you should continue to take all regular medication.
If you are diabetic or have any concerns, please contact your doctor before fasting.
Please notify us if you have fasted for longer than 15 hours as prolonged fasting may affect your results.
You will need to bring doctor’s signed prescription for specialised test.
For preventive care tests you need to sign pathology request form.
Your doctor will advise if you are to stop taking your medication. Please check with your doctor if you are unsure.
Routine test results are generally available same day of collection. However, some testing is more involved and may take longer.
Our collection staff will confirm your details with you at every visit. This is to ensure we have all the correct information.
Each sample is carefully labelled at the time of collection. Please do not hesitate to tell the collector if you see any errors including misspelling of your name.
A Barcode label is placed on your request form and samples to ensure they are not mixed up. This Barcode is unique and assists to ensure that the correct tests are performed on each sample.
We have other checks in place throughout the testing procedure to ensure the testing is performed at the highest possible standard.
No. It is the policy of UFirst Diagnostics to utilise single use sterile equipment when taking blood samples from patients. No equipment that could cause infection is reused. Our specimen collection staff are trained in infection control.